Crown & Bridge / Ceramics

A Full-Line of Metal & Metal-Free Products


  • Crown & Bridge
    • PFM – Procelain Fused to Metal
      • Non-Precious (Base)
      • Semi-Precious (Noble)
      • Precious (High-Noble) in White & Yellow
    • PFG – Procelain Fused to Gold
    • Captek
    • Full-Gold
  • Inlay/Onlay
    • Full-Gold
  • Maryland Bridge


  • Crown & Bridge
    • IPS e.max®
      • CAD
      • Press
      • Press & Layered
    • Modeless
    • SCULPTURE Full-Contour Zirconia
    • ZOE CAD/CAM Temporaries (made from PMMA)
    • PFZ – Procelain Fused to Zirconia
  • Veneers
    • IPS e.max®
    • Lumineer No-Prep Veneer
  • Inlay/Onlay
    • IPS e.max®
    • Sculpture Full-Contour Zirconia
  • Maryland Bridge


Departments17TONY VLASSIS, CDT manages our Ceramic, e.max® & Porcelain Fused to Zirconia (PFZ) Departments. He graduated from The Polytechnic Institute and University of Maryland in Baltimore & started his dental career as one of our first employees in 1976. He has had the unique opportunity of working closely with the area’s leading Universities, Dentists, Prosthodontists & Patients. Tony is highly qualified as a consultant in complex, inter-departmental, full-mouth restorations, product selections, custom shades, cementation options & dental adhesives.

sandy-bio-picSANDY ZAGRAIEK manages our Ceramic Department & collaborates daily with Tony Vlassis, CDT & Sculpture Department Manager, John Benner. Sandy’s dental career began in 1980, opaquing in the department. She received PTC Certifications in Simplified Posterior Anatomy, Contouring Anterior & Posterior Bridges, Anterior & Posterior Porcelain Application & Color In Dental Ceramics. As a senior technician & highly skilled ceramist, she oversees the fit & contour of  our Sculpture Full-Contour Zirconia & PFM restorations.  Her specialties include implants, large anterior cases & challenging repairs.  

20160805_083846_edittedLISA BEATTY manages our e.max® Department. She joined our team in 1988 as a Ceramist & was trained by Tony Vlassis, CDT & Sandy Zagraiek. Lisa received PTC Certifications in Dental Anatomy & Anterior Contours. With an attention to detail & a clear understanding of ingot selection & shade computation, she specializes in large, esthetically-challenging anterior cases. Lisa enjoys the fast-paced dynamics of the dental industry & gains satisfaction in knowing that her work makes a positive impact on patients’ lives.


img_8289_smallerSTEVEN J. BLAKE, Manager of our Metal Crown & Bridge Department, joined Friendship in 1981. After 20 years of hands-on experience as a technician in multiple departments within the lab, Steve transitioned to Management in Crown & Bridge.  As a dedicated, hard-working perfectionist with the drive to always excel, Steve co-manages our Metal Department with Matt Bergen. With a passion for the industry & an eye for detail, Steve also serves as our Quality Assurance Manager.

mattbiopicMATTHEW BERGEN, CDT began his dental career in 1982 as a Crown & Bridge technician. He joined our team in 2010 working in Ceramics & Implants, then moved on to waxing & casting PFM’s. Matt received his CDT certification in Nov 2015 and now co-manages our Metal, e.max® & Sculpture Departments.


Dena Bio Pic_croppedDENA HEHRING, Co-Manager of our CAD/CAM Suite, joined our team in 2005. Mentored by Director of Training, Robin L. Robinson, CDT, Dena worked for 6 years in the Porcelain Department. She received certificates from PTC for Anterior & Posterior Porcelain Application & Simplifying Posterior Dental Anatomy.

Dena has been an integral part of the CAD/CAM department since its inception in 2009. As Co-Manager with Valanti Diacoloukas, Dena oversees the department, performs daily design functions & works closely with our doctors. She manages our Trios, DDX (Planmeca) & Carestream systems. Her strong work ethic & dedication to learning the latest technologies creates a high level of efficiency. She excels in larger, challenging restorations & is excited to see what the future holds for the dental industry.

CADCAM8_CroppedSmallerVALANTI DIACOLOUKAS co-manages our CAD/CAM Suite with Dena Hehring. He started working with us during the summers of 2009 & 2010, mentored by his grandfather & founder, Gus Diacoloukas. In 2011, Valanti came on board full-time in our e.max® Department, spruing & investing.  He received comprehensive hands-on-training from his dad, Nick Diacoloukas & specialized training on the Weiland mill. Valanti shares the family passion for the industry, as he manages our MCX5 & Weiland mills & our CEREC & 3Shape systems.

JOHN M. BENNER, Manager of our ZOE Temporaries & SCULPTURE Departments, has over 27 years experience in the dental industry. After receiving his degree in Dental Technology from the McFatter Technical School in Ft. Lauderdale, Florida, he worked for a 55-person lab. He started as Manager of their Ceramic Department & was later promoted to Technical/Production Manager, then General Manager. John has been fortunate to have involved himself with many knowledgeable teachers throughout his career, mentored by accomplished ceramists and CDT’s. In an effort to learn more about the industry, John trained in areas such as strategic planning, customer service, lab communication, marketing & sales.